When will this app work?
What good is this app if I cant track current coverage and deductible values. I was contacted by tech support appx. Two weeks ago to allow them access via a temp PW to review issues, was told by tech support last week to go ahead and reset PW to my choice as they were done review and an update was needed. Now, cannot access account with new PW after it worked for about a week--the temp PW is being used again!!! I changed my PW again, will see what happens, but now no ID card access, coverage/deductible access, and no prescription tab. Security issues??? Pretty lame for such a large BCBS entity.
Update 3/3/16: This app is getting more and more unusable each week. While checking claims, the providers names are scrambled as they are shown on screen, as compared to website where names are properly shown. Still cannot access deductible and coverage info, so far only card info available. Tech support still has a temp PW to login as they are "investigating" issue. Would rate zero stars if possible!
etlinvill about
Anthem Anywhere